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Terms of Service

Website and service terms

These Terms of Service govern your use of this website and, where applicable, your engagement of coaching services from NextLevel Leadership Ltd. By using the site, you agree to these terms.

Effective date: 23 February 2026

Company details

NextLevel Leadership Ltd
71-75 Shelton Street, Covent Garden
London WC2H 9JQ, United Kingdom

1) Using this website

You may use this website for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. You must not attempt to disrupt the website, introduce malicious code, or access parts of the site you are not authorized to access.

2) Information and no professional advice

Content on this website is provided for general information only. Coaching is not a substitute for medical, psychological, legal, financial, or other professional advice. If you require such advice, you should consult a qualified professional.

3) Coaching services

Coaching services are provided under a separate written agreement or statement of work that sets out scope, fees, session cadence, and cancellation terms. If there is a conflict between these website terms and a signed agreement, the signed agreement will govern.

Coaching is a collaborative process. Outcomes depend on your participation and context. We do not guarantee specific results, promotions, or financial outcomes.

4) Confidentiality

Coaching conversations are treated as confidential as a matter of professional practice, subject to legal requirements and any terms agreed in writing. You are responsible for ensuring you have permission to share any confidential employer or client information during coaching.

5) Payments, cancellations, and rescheduling

Fees and payment timelines will be specified in your service agreement. If you need to reschedule a session, you should provide as much notice as possible. Cancellation and rescheduling terms will be set out in your agreement.

6) Intellectual property

The website content, brand elements, and coaching materials are owned by NextLevel Leadership Ltd or licensed to it. You may not copy, reproduce, distribute, or create derivative works from this content without written permission, except where permitted by law.

7) Limitation of liability

To the maximum extent permitted by law, NextLevel Leadership Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill arising from your use of this website or from coaching services.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

8) Third-party links

This website may refer to third-party services or tools in general terms. Any third-party websites or services are governed by their own terms and privacy policies. We are not responsible for their content or practices.

9) Changes to these terms

We may update these terms from time to time. The effective date at the top of this page indicates when the terms were last updated. Continued use of the website after changes means you accept the revised terms.

10) Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over disputes arising from these terms, except where mandatory consumer laws provide otherwise.